When deciding between purchasing IT products and services from a supplier or a reseller, there are several advantages to choosing a reseller, especially if they offer added value. Resellers are often able to provide personalized services that suppliers, especially large corporations, cannot. Here are 10 compelling reasons why working with a reseller in the IT industry may be a better choice:

1. Flexible Payment Options

One of the key benefits of working with a reseller is the flexibility they offer in payment methods. Unlike suppliers, who typically have rigid payment structures, resellers often provide more convenient and adaptable payment terms that can better suit your business needs.

2. Expertise from Certified Professionals

Resellers often employ highly skilled technical experts who are well-versed in the products they sell. These professionals bring years of experience and specialized knowledge, ensuring that you receive high-quality service and support tailored to your specific requirements.

3. Configuration Assistance

With a reseller, you don’t have to worry about configuring products on your own. Resellers typically assist with every stage of the implementation process, from initial setup to service configuration, ensuring that everything works smoothly.

4. 24/7 Technical Support

Resellers provide continuous technical support, available round-the-clock, 365 days a year. Unlike suppliers, who may have call centers or automated services, resellers often offer direct access to experts who can resolve issues promptly and efficiently.

5. Flexible Billing Terms

Resellers often offer more flexible billing options, such as 30 or 60-day payment terms, which can be a huge advantage for businesses looking to manage their cash flow. This is a feature not commonly available with suppliers, who typically require payment up front or on stricter timelines.

6. Exclusive Discounts

Resellers frequently offer exclusive discounts based on various factors like order size, type of product, or frequency of purchases. These discounts can significantly reduce costs and provide better value than what a supplier might offer.

7. Flexible Contract Terms

In addition to flexible payment options, resellers often provide more adaptable contract terms, making it easier for businesses to negotiate agreements that better align with their needs. Suppliers, on the other hand, usually offer standard, less negotiable contracts.

8. Business Consulting Services

Many resellers offer business consulting services to help companies make informed decisions about the products and services they purchase. These services ensure that businesses get the most out of their IT investments and help them achieve the best possible outcomes.

9. Extended Payment Plans

Resellers may also provide extended payment options that cater to the specific financial requirements of your business. This can help businesses manage their budgets and avoid large upfront costs, offering more financial flexibility.

10. Local Support and Presence

Unlike suppliers, who are often large corporations with limited local presence, resellers typically have a physical presence in the region they serve. This provides businesses with a reliable local point of contact for support and services, making it easier to manage ongoing relationships.

Conclusion

Choosing a reseller over a supplier can offer several advantages, from flexible payment terms and discounts to personalized support and consulting. Resellers are more likely to provide the tailored solutions and customer care that businesses need to thrive. For many companies, partnering with a reseller is a more cost-effective and customer-friendly option in the IT industry.